BCU

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(32)

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415 S Main St
Crystal Lake, IL 60014
BCU is a financial well-being provider offering personalized banking solutions to the communities of Lake, McHenry, DuPage, Kane, Cook, and Kenosha County. Established in 1981, the not-for-profit Credit Union is driven by a Purpose of Empowering People to Discover Financial Freedom with lower rates, fewer fees, greater rewards, and more. Those who live or work in one of BCU’s six local community charter counties are eligible for Credit Union Membership.

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Reviews

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2.532 reviews
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Franklin D.
7/27/2012

I like this bank because they always put out a "toys for tots" collection box every year. Nice. Also they have a machine in the lobby that you can use to count your change. Oh, and a play area...

Martina R.
10/16/2024

Description of complaint: June 28,2024 - received an MCR Credit from BCU. Inquired about the credit. I was Told it was a loan adjustment and now, Sept 27, 2024 BCU has made my account negative...

Erin P.
3/20/2025

This was the worst experience of a bank ever. I've only had issues witht them. I was talking with them and each time I was told it was incorrect information each Representative told me. The only...

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Lisa L.
5/29/2024

Be very careful if you choose to bank at The Gurnee branch. They told me that I would get my paycheck 2 days early, and that's a lie. They approved us for credit cards, but we never received them....

Stephanie S.
5/20/2024

Zero stars for the worst bank with no customer service. They tell you one thing and do another. Don't trust them.

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