Terri T.
11/14/2025
I went to the Crystal Lake store to pick up an order I placed online. A gal named Michelle Kimberly offered to assist me. She was unable to locate my order. Upon looking further, she found my...
Bath & Body Works
Open
(12)
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6126 Northwest Hwy # A
Crystal Lake, IL 60014
For over 20 years, we've created the scents that make you smile. Whether you're shopping for fragrant body lotion, shower gel, or the world's best 3-wick candle, we have hundreds of quality products perfect for treating yourself or someone else. Our store associates are ready to help you put together the perfect gift or find the perfect scent for you or your home.
Also at this address
Reviews
3.512 reviews
Cathy F.
12/17/2023
Worst experience I've ever had with any Bath & Body store. The store manager, Michelle, had the worst attitude I've ever seen. She should be a role model for her employees and I can tell you I...
Bridget C.
11/8/2024
I went into Bath and Body Works in Crystal Lake, and I was helped by the kindest employee, Mary. She greeted me kindly when I walked in, and she helped me find the perfect scents for myself and my...
Kelly W.
11/21/2023
This location is always clean, well stocked, and every employee I've encountered has been friendly and helpful. Some of these nasty reviews tell me more about how they probably treat retail...
Jessica M.
12/4/2020
I had a wonderful experience shopping at this Bath and Body Works location for the candle sale. I only waited in line for maybe 5 minutes to get into the store. The sales associates were very...
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