Trisha G.
1/17/2019
Well I purchased a cake for my sons birthday it was not to anybody's liking but they did exchange it for a full refund and made it better so therefore they have great outstanding customer service...
Baskin-Robbins
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2959 W Jefferson St
Joliet, IL 60435
Visit your local Baskin-Robbins at 2959 W Jefferson St, Joliet, IL — your destination for premium ice cream, frozen desserts, and custom cakes. Baskin-Robbins features its world-famous 31 flavors, with rotating selections and endless combinations available every day. Enjoy hand-scooped ice cream, specialty sundaes like the Banana Royale, Brownie Sundae, and Banana Split, plus a full lineup of beverages including Mangonadas, Milkshakes, Smoothies, Floats, Fizzes, and Cappy Blasts. Customize your celebration with made-to-order ice cream cakes or take home Pre-Packed Quarts, Fresh Pack Quarts, Polar Pizza® Ice Cream Treats, Boxed Novelty Bars, DIY Kits, Creature Creations®, and Fresh Baked Waffle Cones. Every visit is a reason to Seize the Yay™ — order online or through the BR Rewards App for pickup or delivery.
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Reviews
2.05 reviewsMichael M.
8/13/2024
I went to Baskin Robbins Dunkin donuts yesterday. I got a Coffee and a fresh pack ice cream. When I said the large one, she looked at the Freezer and told me get one there! But I repeated a fresh...
Joanne S.
3/24/2018
Do not order a custom ice cream cake from this location. I made the mistake of ordering one for a special birthday celebration. I prepaid and when I went to pick it up, was told "Sorry!" they did...
Yvonne S.
6/4/2018
Baskin Robins has been having two flavors to choose from that contain no milk! I have a 2 and 4 year old that are allergic to milk so being able to go out for ice cream has been a great treat. Yet...
C J.
7/28/2020
FORMAL COMPLAINT - this store charged 21.99 + tax for polar pizza while other BR/DD locations around the same area charges 15.99. Why is this? This franchiser is price gouging! Why is it that the...
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