Tomas S.
10/21/2020
Not too busy branch and teller was prompt and efficient. That is not the usual service I get from this bank locations - moving forward , I am making this my home branch.
Bank of America
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(8)
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1080 S Elmhurst Rd
Mount Prospect, IL 60056
Welcome to Bank of America in Mount Prospect, IL, home to a variety of your financial needs including checking and savings accounts, online banking, mobile and text banking, student banking and credit cards. You have full access to your Bank of America accounts at any of our more than 5,000 banking centers nationwide. When you visit our financial centers, our knowledgeable associates and welcoming environment will make you feel at home.Easy access for everyone: Handicap accessible parking spaces, Handicap accessible restrooms and Braille signage (where available), Ramps in locations with steps, Easy-to-open doors, Handicap accessible safe deposit box rooms.
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Reviews
2.08 reviewsAlan H.
2/26/2024
Great customer service at this bank, was in and out quickly. I need help with something very urgent and JD Powell was available and helped me out through the process and gave me what I needed. He...
Chris Y.
1/18/2024
Incredibly slow with only 1 teller - multiple staff members walking around without helping customers - terrible customer service.
RV C.
10/11/2022
The worst branch of BOA I have ever been to. I tried to call there 4 times and they never answered the phone. Very poor customer service. Actually NO customer service. To be clear this is the...
John P.
7/7/2020
Roxy you are one hell of teller who needs to have at least some kind of customer service attitude.
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