Bank of America

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635 S Randall Rd
Elgin, IL 60123
Welcome to Bank of America in Elgin, IL, home to a variety of your financial needs including checking and savings accounts, online banking, mobile and text banking, student banking and credit cards. You have full access to your Bank of America accounts at any of our more than 5,000 banking centers nationwide. When you visit our financial centers, our knowledgeable associates and welcoming environment will make you feel at home.Easy access for everyone: Handicap accessible parking spaces, Handicap accessible restrooms and Braille signage (where available), Ramps in locations with steps, Easy-to-open doors, Handicap accessible safe deposit box rooms.

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Reviews

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1.57 reviews
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Avinash K.
12/6/2014

Was addressed as soon as I got in. Wanted to apply for Bank Am - Travel Rewards Credit card, got it done within minutes :)

Nat C.
2/19/2025

I went to this location and I was just stunned at the terrible customer service. It doesn't matter how long you've been a customer, they give bad attitude and will do the least to help you. I...

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Caroline H.
1/27/2021

Terrible simply AWFUL customer service. Whenever I've called, the phone rings endlessly and no one picks up. The branch manager Sherry gave me incorrect information about my deposit. She told...

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Jim W.
10/27/2021

Just received a much needed certified check from another bank and went inside to deposit it. Was told it would be available next business day. Now at 10:30pm I get an email stating it's on a hold...

Ann W.
8/27/2018

The attitude of the tellers and manager other people sucks. This is not a full service bank at all. Tellers rather have you use ATM Machine than bother them.

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