Aqua has consistently had problems with the water quality in the Kankakee area, with frequent 'boil water' notices. Recently, their Customer Service App has had a problem with their online...
Aqua Illinois
(12)
Aqua Illinois, a division of Aqua America, has been providing safe and reliable water and wastewater services to 14 counties across the Prairie State since 1886. Committed to high-quality service, Aqua Illinois ensures the communities it serves have access to essential utilities for their daily needs.
With a focus on water quality and sustainability, Aqua Illinois strives to maintain the highest standards in treating wastewater and ensuring compliance with environmental regulations. Through customer assistance programs and community involvement, Aqua Illinois plays an integral role in supporting the well-being of the residents in the areas it serves.
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Reviews

Customer service is horrible. A payment was made for my service to be turned back on but because they close at 5 my and I couldn't call in because they don't have an automated system to collect...
The water is turning my skinks brown and the stains will not come out. I would not give this water to my pets. The bill is outrageous. It's ruining my clothes in the washer. We are moving.
Their website doesn't work properly to pay the bill as it shakes and goes into a loop so you do not know if your payment went through. Sometimes, it goes through once; sometimes, the payment goes...
Rudest customer service!!! from the person who hooked us up to their customer service department, to the call at 3 am that they deny even though it is still on the caller ID, to questioning how...
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