
The manager, Greg is amazing. He knows the in and out of all of Tumi's products. I can not thank him enough and I love my new backpack. Will always buy Tumi, and will keep recommending to friends...
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The manager, Greg is amazing. He knows the in and out of all of Tumi's products. I can not thank him enough and I love my new backpack. Will always buy Tumi, and will keep recommending to friends...
My son bought me a gift here that I came to return. Had the gift receipt and the original. They won't refund his $$ without the card he purchased it on. Trip #2. I brought the receipts...
My experience at the Tumi store at Old Orchard Mall left much to be desired. A few years back, I had returned a Christmas gift without a receipt (I didn't have the heart to tell the gift giver it...
The specific store at Old Orchard was great. I am, however, disappointed in the customer service at the corporate level. I purchased a Tumi case for my laptop less than a year ago. The zipper...
Stopped by to browse women's backpacks, and was helped by a knowledgeable associate. I looked at 2 styles of backpacks, and the associate made sure to tell me the positive features of each style,...