America's Best Contacts & Eyeglasses

I recently got vision insurance and had to go in person to use it to get a new box of contacts, which wasn't too big of a deal. I was there maybe 10-15 minutes. Zero issues at all. April answered...

Totally unprofessional I was told I couldn't be seen until 2026 after they ran my name and showed me paperwork from a person with my same name in New York and when I became irritable the girl...

They only had one person at the front on a Saturday. And he was doing a million things. Waiting 30 min. To pay only.

Customer service at that location is tragic. All the receptionists talk to customers like if they were in the streets. When reported this issue to corporate I requested to speak to Kelly the store...

I had an appointment at 330pm. I got there at 320pm. By 345pm. Another customer got there and was seen within minutes. I was still waiting . I was never seen. I got up and left at 410pm.