American Water Works Alton

Excellent service, in Tucson AZ! After verifying with the City, that they could find no leak, called AWS to check out high water use. They found an exterior underground pipe crack which they...

Grandma is in the city of Chicago, and got an "official" letter about signing up. The letter did say it was not affiliated with any city service. The letter made it seem, that she needed to sign...

While in the hospital I tacos bill for 296.xx I called them and told them a pipe had froze and burst. I ask for adjustment on my bill. Well apparently water co saw no difference in my high 40's...

I disconnected service on 5//8/25 due to a parent had passed away at the address. On 6/9/25 email sent from Il. Am. Water stating bill is past due 1 day and immediate payment is due. Just a little...

Illinois American sucks! If you need help, don't expect any at all. Water from outside our house began spilling sewage back into our house. So I called. Some guy came out and told us it was our...