I am the step granddaughter of a patient recovering from open heart surgery. I have visited three times, and also stopped by twice and was unable to find my family member. The staff, from my...
Alden Estates of Naperville
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Horrible. They over medicated people to the point where they are zombies. Then put you in a psych ward. No showers for a week. They blame you for not being able to control your diarrhea and take...
We use Alden Estates of Naperville for respite care. If we've had issues they have resolved them immediately. They are accommodating.
Absolutely not. Short handed. Not responsive. Phone and call button out of reach put behind bed!!! Assistants do not wear name tags bc they will not be back tomorrow! And are on personal cell...
HORRIBLE I've NEVER seen a staff member wash their hands,some don't even wear gloves. They rarely answer the call lights. I've been visiting for 2 months and there hasn't been a single time that...
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