Agent 511
AGENT511, based in Northbrook, IL, specializes in enhancing stakeholder satisfaction for utilities and public sector contact centers through innovative communication solutions. Their award-winning platforms, including REACH, ENFORCE, and TEXTBLUE, facilitate timely and personalized multimedia communications that integrate seamlessly with organizational systems.
The company's text messaging notifications boast a remarkable 95% read rate, significantly outperforming traditional email. With notable clients like Greater Harris County 9-1-1 Network and Chicago OEMC, AGENT511 is at the forefront of delivering advanced messaging services such as text-to-911 and real-time video streaming.
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