1-800-PACK-RAT

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386 Internationale Dr Ste C
Bolingbrook, IL 60440

History

In 2001, a North Carolina entrepreneur sketched out an all-steel weatherproof portable storage design that was jokingly referred to as a Pack Rat because of its ability to store everything. The founder then sought out one of the most experienced heavy-equipment manufacturers in the country. Together they built a system that can lift a fully-loaded (up to 8,500 pounds) PACK-RAT container without swaying or shifting and gently place it anywhere a truck can be driven. This state-of-the-art system was critical to creating 1-800-PACK-RAT - The simplest way to store or move your stuff. The first three locations were developed in North Carolina around 2003. Under new leadership, 1-800-PACK-RAT grew from three locations to 50 within two years. This extraordinary growth reflects the customer's interest in finding simple and flexible solutions to stressful life events, such as moving, buying and selling a home, downsizing, and renovating.

Specialties

1-800-PACK-RAT, LLC, is the portable storage container and moving company that provides the simplest way to move or store your stuff in the United States. Currently, we now serve over 115 million people in 62 markets nationwide and are still growing! The 1-800-PACK-RAT concept has revolutionized the storage and moving industries. Our steel, lockable, weatherproof PACK-RAT container will keep your items safe and dry (unlike our competitor's wooden boxes). Our patented lift system lowers and picks up your container level. We are confident that if you give us a try, we'll prove to you that we are dedicated to providing prompt, reliable and professional service. Also, if you are comparing us to a competitor, remember to ask the size of the container (ie 16ft long, 8ft high, 8ft wide), how the container comes off/onto the truck (ie Roll off), and the general construction of the container (ie wood walls, roll up door).

Reviews

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2.027 reviews
Photo of Calle L.
Calle L.
4/5/2015

My home in Oregon was packed into a truck and sent here. However, I was arriving on a funny day and time, and they were very flexible to meet my needs for timing and availability. I also...

cindy c.
8/21/2025

Although they may seem like the least expensive in the beginning, the agreement is flawed with wording to force you into additional time with their containers. Even if you call five days in...

Melissa P.
6/12/2023

We are knee deep in a move and extremely disappointed so far with our experience. While initial drop was late, pickup was late and drop off of our 2nd was late by a day and the driver wiped out a...

Salomon R.
12/6/2022

I order a moving container and try to cancelled in less than 12 hours. try to call the 1800 number and they never answer lea a voicemail and never call back. it is really frustrating have a...

Daryl N.
9/13/2022

I called to complain about a container delivered at 6:10am, waking up the 6-10 neighbors, 1st off, they know it is illegal to deliver that early, making all that noise, 2nd off, when I spoke to a...

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United StatesIllinoisBolingbrook1-800-PACK-RAT