Simply Mac

I made an appointment on their website the day before I went in; I needed a new battery for my iPhone 7. I was greeted almost immediately. They double-checked their inventory to make sure the...

Last Thursday I made an appointment to have my Apple phone screen replaced, and on the phone I told them which phone I had and of course they said they had a screen for my phone when I got there...

Waited 45 minutes for nothing. Very unhelpful and not willing to assist. One employee sat and chatted with a gentlemen while 4 of us waited to get helped. Not good service at all. What a waist of...

The seem to know what they are doing, but customer service is an afterthought. Still, only game in town.

My husband and I walked in today intending to purchase an iPad. The staff could not tell us the difference between models, but was able to read us the specs on the display placards. Other than...