One Lakeside

I came to town for a funeral and was staying with family, but with a packed house and late-night work ahead, I decided to book my own room to get some rest. Around 8 p.m. I booked a room at One...

Abhorrent behavior from Erica, the so-called "manager" at the front desk. We booked directly through the hotel's own website and got an official confirmation from SynXis (their reservation...

Booked a 3-bedroom directly through their site, then told it was "overbooked" for the first night. Erica, the manager, was condescending, offered no solution, and hung up as her shift ended. Leroy...

This hotel exceeded every expectation with its perfect blend of comfort, style, and outstanding service. The staff were warm, welcoming, and genuinely committed to making sure every detail of my...

Erica the manager was knowledgeable and helpful. She went out of her way to accommodate us every change she got. Always friendly and the rooms were perfect