I'm told they add a late fee to the bill in advance, just in case you are late..really? (this from cus. service rep) Had two late fees added to bill for a billing error which wasn't my doing....
Multifamily Utility Company, Inc.
(37)
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Multi Family Utility Inc is a trusted utility partner in Honolulu, HI, offering submetering services and utility management solutions for AOUO members, property managers, site managers, developers, and more. With a focus on conservation, they customize utility solutions to meet the specific needs of each property, providing services such as read, bill, and payment collection. As national distributors of water, gas, and electric submeters, they also offer meter maintenance, ensuring efficient and reliable utility management.
With their seamless transition process and professional approach, Multi Family Utility Inc has gained recognition for their excellent service. Their customers have experienced increased property value, recouped costs, and improved revenue through their utility billing programs. By empowering residents to be conscious of their energy use, they contribute to a more sustainable future.
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Reviews

I am genuinely surprised this business is able to run. Criminals all of them, lack luster customer support that gives little to no help, bills that are GENUINELY random numbers that they came up...
Maria helped me set up my account online. She was extremely patient and incredibly nice. Maria walked me through step by step to set up my online payment portal. She had a sense of humor and was...

If I could give zero I would. I just got June, July and Augusts bills all within 2 weeks. They over charge. Before my apartments went with them, my utility bill had never been almost 200 dollars....
Worst company with unwanted bill no proper calculation mechanism. Worst customer service. They should shut down the business.
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