Honolulu Board of Water Supply

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630 S Beretania St
Honolulu, HI 96843
The Board of Water Supply (BWS) manages O'ahu's municipal water resources and distribution system. The BWS provides residents with safe and dependable water service at reasonable cost. Monies collected from water sales finance its operations and projects.

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2.534 reviews
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Bob S.
1/20/2025

There was a major water main break in Pearl City on Kamahao St. Many condominiums and homes were without water! You never realize how important water is until your kids need to use the bathroom,...

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San S.
8/4/2023

Customer service is awesome!!! This is for the phone customer service. I've been lucky to somehow get Shari. She's so helpful, knowledgeable and efficient... all rolled up in a ball of aloha! If...

Melissa D.
3/8/2025

No stars given - forced to choose a star. We received close to $3,000 water bill for ONE month early last yr - an absolute nightmare trying to remove from our bill, remains unresolved. Found out...

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Deborah P.
8/2/2022

I called today 8-2-22 and customer representative name Ann was very helpful going step by step on how I can transfer the water bill to my name. Since my father passed away and nobody living there...

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Michele M.
9/23/2023

our neighborhood had a water main break. Our water was shut off for a few hours by board of water supply to fix the damages. they provided us with a water tank. it's funny how we somehow take...

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