Hawaii National Bank

Best bank in Hawaii. I was referred to Kai Austin, Corporate Banker, by my attorney after being completely underserved by First Hawaiian and CPB. Kai stayed true to his commitments; responded...

The bank tellers who work here are not very nice, and quite frankly incredibly rude. I recommend not banking here and going down the street to one of the other many banks in the area.

Me: Hi, I'd like to find out about opening a very lucrative business account. I need a lot of coins, and I'm willing to pay a huge fee for the privilege. HNB Pearl City: GTFO.

This is an interesting branch. Most people there are above what you would expect in courtesy, assistance, knowledge, etc. But there is one teller that is just unbelievably dense, unhelpful, lazy,...

The branch seams very unfriendly. More concerned about there process then the people they serve. In this day and age customer service needs to be the focus. much prefer CPB, FHB and BOH