I bought an epiphone 335 from easy music, and within in a month I was having a grounding issue. They didn't want to fix it through warranty. I took it to guitar center repairs, and Richard was...
Guitar Center
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I went into Guitar Center expecting some help, but the workers had such an attitude the whole time. Instead of answering questions, they acted like I was bothering them. Every interaction felt...

My son loves to go play all the guitars and the staff is amazing. Always helpful and never complain about how long he spends in there.

Besides obviously being understaffed and some implied customer profiling by the staff that is there, the biggest problem is the website. According to the Guitar Center website, this store has...

Excellent customer service- I had not used my Guitar Center credit card for a year so I embarrassingly found out that my card was closed and was rejected and I had no credit for the items I...
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