I'm an online banker first and foremost, with the ATM being my second bestie. But, neither could assist me with transferring money from a personal account to a business, which brought me into the...
First Hawaiian Bank Kapiolani Branch
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Kindly said, we have had enough of this unprofessional, unhelpful, incompetent and inept bank! They charge us $150 each year ($75 per checking account) for online banking, but 100% of the time...
This is for FHB as a whole, not the Kapiolani branch specifically although it's the nearest branch to my issue. I've been with FHB for about 15 years, and used to find good service. I had two...
It seems lately in recent years FHB customer service has worsened in quality. I'm not mad that they're short-handed, they're busy or don't even know I have an appointment time somewhere else. I...
FHB is a solid bank as long as you are doing very conventional checking and savings. If you need to do anything more complicated than that, anything modern, go with a different bank. If you...
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