David L.
7/7/2022
I have been to this T-Mobile on multiple occasions and the service is impeccable each time. Melody, the manager is phenomenal and they will dive straight into helping you with whatever you need....
T-Mobile Experience Store
$$$
Closed
(10)
Photos
5530 Windward Pkwy Ste 250 Bldg B
Alpharetta, GA 30004
T-Mobile Experience Store in Alpharetta, GA, offers a range of mobile solutions, including unlimited phone plans, 5G coverage, and various devices such as smartphones, tablets, and smartwatches. The store emphasizes customer benefits such as TV streaming, travel perks, and the ability to bring your own device while providing competitive deals for new customers.
In addition to standard mobile services, T-Mobile introduces innovative options like the T-Satellite service, which utilizes a vast satellite network to ensure connectivity in remote areas. The Experience Beyond plan allows customers to switch seamlessly while enjoying substantial incentives, including the potential payoff of current devices and new device options.
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Reviews
2.510 reviews
Bob S.
8/17/2025
If I could give a negative star I would. Absolutely WORST customer service ever. The manager ( Jayme ) came over, jumped several people ahead of me.Then was just mean and nasty, talking about...
Al M.
5/9/2025
In terms of T-Mobile store level support, never promise a customer something over the phone that you do not intend to fulfill once the customer make the trip to the store. Having the customer...
Joe R.
2/10/2023
This place is home to criminals. Yesterday, I contacted the Alpharetta police department about my experience! (It's that bad). On February 1, 2023 - I came to this location to obtain internet...
Cindy C.
7/8/2021
Just left this place. Was going to switch from ATT to TMobile. Worst Customer service. These guys acted like I was wasting their time. Seriously is business that good for them they can turn new...
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