I can't say I'm thrilled with the new system they introduced during or after COVID. They went from a full service restaurant with servers, to a fast casual concept, where you order on a kiosk and...
Steak 'n Shake
(168)
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Ordered chili dog, chili was cold, ordered burgers the bun was cold and hard, had to send food back. Grilled cheese sandwich and the cheese was not melted. Terrible food and service.. this place...
Just close this place already. My kids like it, but this place is a joke. No one to take orders, so you have to spend 5 minutes at a kiosk. Also, they took away the self-serve fountain drinks....
Although the food is decent, the staff are not the friendliest. They are constantly understaffed. They always get the order wrong. The whole experience feels is very impersonal. The last time I...
Pulled in to the drive thru at 11:45am on a Saturday. Wait at the drive thru for 5 min (no one else was in line) decided to drive around to see if anyone was there and we see that people are in...
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