Social Security Administration

Person at reception counter was so nice and helpful and entire staff I encountered was great..

Be able to talk with somebody without an hour or two hour wait on the phone be able to walk in and ask a question now that some officers are closing update us where to send our paycheck information.

The automated phone system is horrible. You get a phone # for a certain office and when after jumping thru 50 hoops you never get that office so therefore you don't get help. The associates are...

Hold time on the phone starts at 120 minutes. There is no call back option. If you walk in, you are met with a security guard who points at a qr code on a bulletin board and tells you to make an...