My sister is renting a unit there, she's only been renting since the end of February, so not even a month, but I must say this place is top notch. I was able to see the place and meet the ladies...

Constant increases flexibility on payments is close to none in terms of you are forced to use their auto pay. Very quick to cut your locks if payments aren't on time. USPS mail delivered checks...

BE WARE! Unethical Practices and Deceptive Sales Tactics! I am beyond frustrated with my experience at Public Storage! I signed up for a storage unit, and Darius added insurance to my account...

They have poor customer service. Employees steal and have stolen items from my storage unit. Look into other companies to store your personal items. This company is awful!!

Things were stolen from my unit (family heirlooms, art, etc), without the lock being broken. This suggests an inside job, unfortunately. When I tried to file a claim, I was told that since the...