For being in the pet industry for over 20 years I have seen my fare share of good and bad stores. The store is always clean, stocked and well organized. I wouldn't say the staff is well...
PetSmart
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My issue is with the grooming department. I don't like making an appointment for small dog grooming and not being able to pick him up for 4 hours. I was told that he could be picked up Faster by...
The store is always immaculate. Neat clean and organized. However, overall, PetSmart is over priced in my opinion.
The management staff is ever rotating and there are clear ethical issues with the way they cater to only one animal rescue in the area. They have allowed this specific rescue to take control over...
Made my service animal a grooming appointment, which took two weeks to get. Someone from petsmart calls me 51 minutes before the appointment to tell me the groomer called in sick.... Zero care...
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