Mystery Researchers
Intouch Insight is a customer experience solutions provider headquartered in Kanata, Ontario, that specializes in empowering multi-location businesses through services such as mystery shopping and operational audits. Their suite of proprietary tools includes inspection software, surveys, and customer experience platforms aimed at achieving operational excellence.
The company offers a range of resources, including industry reports and essential guides on customer experience management, mystery shopping, and customer feedback surveys. With a focus on innovation, Intouch Insight integrates various technologies to enhance the customer experience across industries such as retail, hospitality, and grocery.
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