Hurley Roberts Service

So I had a Citizen watch that can only be repaired in one of four establishments in the US. It was gifted to me in 1996 from my girlfriend at the time, then wife for 22 years, then ex-wife for the...

They have had my watch since mid December. Send it back the beginning of April and it still wasn't repaired. Have had it since the middle of April and cannot get an update on repair status.

I have a 16 year old Citizen watch that is of sentimental value to me but it finally stopped working. I sent it to them and paid about $260 for repairs which took quite a long time. When it...

I had used them before, and they took a long time, but at least I got my watch back. I WILL NEVER USE THEM AGAIN! This time, they literally stole my watch; in both cases, I JUST wanted my Crystal...

Sent in my watch around October/November of 2023. In January - they sent an estimate of the repair and requested payment, which I paid in January 2024. It is now almost May 2024 and no response,...