Hertz Rent A Car

HORRIBLE customer service! I tried 2 different days & spoke with 2 different representatives... The first day the associate told me he was leaving in 15 minutes so instead of assisting me, he...

Nobody was answering the phone. When I finally found the place nobody was there. I called the 800 number. When they called the location I actually answered. After an hour we found out nobody was...

People sometimes complain about car rental companies overbooking and no cars being available. This situation was much worse...There wasn't even a person at the counter! The folks at the Omni front...

Wow...made car reservation, drove downtown to pick it up, and there were NO cars at designated pick up time. Agent was available only by phone and had no explanation or apology or alternative...

Horrible - if you are a gold member with thousands of miles - don't plan on Hertz honoring them!! They will try to take miles for a few days and then charge you 3-4 times the regular price for...