Concentra Solutions Inc

Founded in 1991, Concentra Solutions Inc. is a premier provider of third-party quality assurance and sales verification services for contact centers, operating in both the United States and Canada. The company specializes in enhancing contact center performance through compliance-driven monitoring, tailored solutions, and strategic consulting to help clients in various industries, including financial services, healthcare, and telecommunications.

With over 27 years of experience, Concentra Solutions prioritizes integrity, transparency, and diversity, fostering a strong company culture that drives performance improvements. Their commitment to high standards ensures clients receive actionable insights and recommendations, enabling them to maintain compliance with internal and governmental regulations while enhancing sales and productivity.

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