Casteel is a great company overall. My most recent experience with their service guy Jason was excellent. He went above and beyond.
Casteel Heating, Cooling, Plumbing & Electrical
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The capacitor went out on our downstairs outside unit. Had Casteel come out and replaced it. The tech wanted to replace the capacitor on the second unit because they are the same age. He changed...
Revised Review for 11/07/2025---Was told my assigned tech was still in a team meeting this morning; calling in at 07:35 AM EST. Called Back at 10:35 am same day and after a 12 minute phone hold --...
I want to start off with the fact that I think this is the location that is servicing me in McDonough, however; I'm not sure. My experience with Casteel in general has been disappointing. I have...
Too many cancelled appointments. I have received calls at the last minute notifying that the technician cannot come to my house. I usually take off from work in order to be available when the...
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