My 2013 Escape's front passenger fender was damaged. I choose AutoNation Collision Center to repair it. I worried that the paint would not be an exact color or some other noticeable feature...
AutoNation Ford Union City Service
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My experience: Overcharging customers, Very rude manager, after I picked up my vehicle they still supposed to order me some part that they damaged. Surprise they never did and they are not answer...

Remembering my last time dealing with the collision dept of this dealership, I was hesitant on bringing my car here for repairs but I took it anyway on Sept 11th, they started repairs on Sept...
I was rear ended July 12th, and I got the car in on August 1st. I received a rental from the hertz in union city that I was originally supposed to return on August 20th. I called them the day...
If I could give half star I would. The worst body shop I have ever seen. First the customer service from the AutoNation claim Rep was the worst. She took a smoke break knowing I was waiting on...
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