
Terrible customer service the lady I spoke to extremely rude asking a few questions about my account just very rude and short like she had something better to do even though the store was dead ada...
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Terrible customer service the lady I spoke to extremely rude asking a few questions about my account just very rude and short like she had something better to do even though the store was dead ada...
When I walked in a "representative" called for me to come from the back of the store. There was no greeting other than that. A new "representative" was being trained on how to be rude and...
Xfinity has terrible customer service! First of all I was lied to about the cost of the service by the salesperson on the phone and told there was no contracts. Secondly? I canceled the service...
I can't even begin to explain the idiocy of the chat and phone assistance. The store personnel is somewhat better (y'all need to go find another employer... I'm sure it sucks being an employee...
We all know Xfinity customer service sucks. Before I went in, I made an appointment. My 12 month "promotion" was ending and I had also made some changes to my services-I bought my own modem/router...