XACT
XACT, headquartered in Orlando, Florida, is a comprehensive service provider specializing in customer support solutions such as help desk chat, outbound survey response, and telephone answering services. With a focus on quality assurance, resource management, and workforce management, the company ensures its operations are both PCI and HIPAA compliant, offering a secured environment for its clients.
The firm also boasts a dedicated team for implementation and onboarding, as well as continuous support for both partners and new clients. XACT's commitment to technology infrastructure and training reflects its mission to foster reliable relationships and streamlined service delivery in the customer care industry.
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