west elm

We have ordered many items from West Elm -- media console, desk, bookcase, night stands, mattress, counter stools, bedding, etc. While the quality is not as high as the furniture we've...

I'm disappointed by my experience with West Elm. On June 20, 2025, I placed an order for custom curtains and immediately called to switch from two large panels to four smaller, a request they...

If I could write lower than 1 star I would. RUN AWAY FROM WEST ELM- I have been a customer for years and had a made to order couch done in October. I have previously ordered them and had no...

I bought sheer curtains and washed them per the label. They shrank about 4". West Elm would exchange them only if I paid to ship them back and I also paid for them to ship me a new set. Rip off...

Bought a couple of outdoor plant stands. Item specifically said outdoor but started rusting in a few months and had to restore them completely in 2 yrs. The customer support is terrible. Would not...