west elm

Hi i had the best experience this past weekend when visiting West Elm. I was struggling to find a great bed for my new place and I was greeted and helped by Ann; general manager. She was so kind...

West Elm Concierge "service" is a joke! Bought everything here so they get the review. I placed a concierge order that was over $18,000 on January 3, 2025. The furniture was delivered to my...

This review is entirely in regard to the experience I had with online purchase and customer support. The in-store experience that I have had (midtown Miami) have been great. But I have an online...

Excellent and professional service. Store is immaculate with a great selection. The manager Ann went out of her way to accomodate me!

This store has the worst customer service, the staff is rude, uniformed, incompetent, has a bad attitude and are unwilling to help if something is wrong with the product. This includes management...