Apple Coconut Point

I was locked out of my new iPhone (day one, I might add). I showed up with the iPhone and the receipt from Verizon (did not purchase from Apple). I was very courteously greeted and given an...

They lied to me. They did not want to replace the battery on my iphone and wanted me to pay mora than 500 for repair. I went to the other store in Naples and got my phone repaired easily. now it...

My wife and I are long time Apple users. We have have Apple phones, iPads, laptops, and watches for many, many years. That said, we have been to a lot of Apple stores over the years with mostly...

Customer service was horrible, management said "well she's normally nice" I don't know what happened. He also had an attitude. Save your time go to waterside shoppes, exponentially better customer...

Had to seek some help at Genius Bar regarding a 2016 IPad battery issue. The battery was considered past its service life; I was offered a new 2016 iPad like mine new in box, new battery, out the...