Bought a new phone for my elderly dad, but because his existing plan dated back to the Rosetta Stone, there were complications activating his new device. Aldofo and Juan worked tirelessly to help...
Phillip W.
7/12/2024
(25)
Bought a new phone for my elderly dad, but because his existing plan dated back to the Rosetta Stone, there were complications activating his new device. Aldofo and Juan worked tirelessly to help...
This review is for the Chris, who took all the frustration out of the process! I ordered a Samsung Fold 5 online with Verizon online. It was nothing but issues from the start. The online rep kept...
HORRIFIC CUSTOMER SERVICE. they take walk ins before appointments. Waited half an hour past my appointment and they took three walk-ins with two more behind them before it was my turn. They...
Beware of Adolfo! He sold us new phones without disclosing add ons & upcharges until the very end. we should have walked out but he already transferred data etc. from our old phones. Bait & switch.
Juan gave us fabulous customer service. He helped us with a data problem and we were on our way in no time.