Greg L.
9/16/2025
I decided to place my review here this time to correspond with the other ONE STAR experiences on this page. It seems other customers made the same initial mistake I did by placing their service...
Universal Nissan
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(4)
12785 S Orange Blossom Trl
Orlando, FL 32837
Universal Nissan Orlando's commitment to excellence is reflected in our company's mission statement; "To be an innovative industry leader, totally committed to customer satisfaction, employee satisfaction, integrity and team work." We have consistently maintained the highest customer satisfaction index scores in our district. We will willingly provide information on pricing, payments, and trade figures as well as interest rates, without any hassle or commitment. We want you to have all the information necessary to make a well-informed decision when you're ready.
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Reviews
1.04 reviewsJennifer L.
7/12/2025
Horrific service as usual. If I wasn't locked into a service agreement, id never come back, and as a result, I'LL NEVER BUY ANOTHER CAR FROM THIS GROUP. UNIVERSAL, AGAIN. None of the management...
Roxanne S.
11/22/2024
Do not take your car to Universal Nissan for service unless you have to due to a warranty covered repair. I had my car there through an entire weekend plus a Monday after it was towed there from...
KC D.
6/28/2024
Had an appointment on line confirmed for 8:40am for oil change and tire rotation with coupon. Arrived 20 minutes early at 8:20am, place packed. Typical excuses of a 2-3 hour wait! WHOA, I have...
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