I have been a customer of the Englewood Florida branch for over 12 years. Although in the beginning the technology used for online banking had a slow start, I decided to remain with the bank due...
Trustco Bank
(5)
Trustco Bank, established in 1902, is a community-focused financial institution offering a range of banking services, including mortgages, consumer loans, and deposit accounts. The bank prides itself on providing competitive rates and a commitment to customer service without requiring points on mortgage loans.
With a strong emphasis on financial literacy and community engagement, Trustco Bank also offers wealth management services, retirement accounts, and resources for small businesses. The bank is FDIC insured and backed by the full faith and credit of the U.S. government, ensuring a secure banking experience for its customers.
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Reviews

Everything Waited forever for no help and then gave no constructive input or guidance
After seeing the one bad review I had to respond. I have had nothing but good experiences with this branch. Very courteous and helpful with my banking needs.
The manager Vic is a moron. He lies and doesn't return phone calls. Left us hanging for 5 weeks on a decision if we got a approval for a construction loan. Finally got fed up with this bank and...
This has got to be the most spectacularly incompetent mortgage staff I have ever met. For 100% of our questions on our mortgage Vic has to write up a ticket and send it to New York and wait three...