Tom Murphy
Tom Murphy is a renowned business consultant, author, and director of an institute at Fordham University dedicated to supporting the resiliency of employees in the US travel and hospitality industries. With a background in creating innovative programs like Miami Nice and the Airport Ambassador Program, Tom has been instrumental in enhancing organizational performance through people development.
His expertise in aviation and partnership-building has led to the publication of award-winning books like "Reclaiming the Sky: 9/11 and the Untold Story of the Men and Women Who Kept America Flying." Through the Human Resiliency Institute, Tom continues to collaborate with industry stakeholders to assess and address the resiliency needs of aviation employees nationwide, promoting workforce productivity and customer satisfaction.
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