
Great first experience! Dropped my suit and shirts at my front desk on Thursday morning, received a confirmation email a few hours later saying it will be ready and dropped-off on Monday. Got...
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Great first experience! Dropped my suit and shirts at my front desk on Thursday morning, received a confirmation email a few hours later saying it will be ready and dropped-off on Monday. Got...
Ruined a $1000 Prada shirt. The collar came back completely worn and frayed. The shirt was brand new and this was the first time it had been cleaned. They refused to take responsibility and tried...
To cut it short: Untimely, unprofessional, over-priced, and poor service. Over a month since getting my clothes "dry-cleaned," and it's been nothing but a mess. As a matter of fact, they arrived...
I just got off the phone with Anthony and I told him that The Dry Cleaning Factory should do seminars for business about customer service. Anthony and whole crew are a throwback to when the...
Terrible company. A girl answer the phone that sounded like she was 12. She was the only person that could speak English. They destroyed brand new, expensive pants and did not listen to me when...
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