Team Alpha

As others have stated they are impossible to reach by phone. Highly frustrating when you wait on hold only to be hung up on after 15mins. They dont answer texts or emails. Came to fix my fridge....

After calling over 10 times over 2 days, The phone disconnects after you are on hold for 15 minutes. So I sent an e-mail and never received a response.

We had a technician come check out the fridge that was not cooling.. he informed us of the issue but that he would need to order a part. He said it would take 3-4 days and that we would be...

Installed my Rheem a/c system, Freon leaks at compressor and air handler, used StopLeak to attempt repair. Service is not readily available. Telephone is rarely answered, email slow replies....

I cannot review them because they never answered their phone 786 713 0908. I waited all day for their promised AC repair to my broken Brandsmart AC unit, and no one called or emailed or texted as...