We came in to the T-Mobile store for a phone upgrade and Nicholas helped us. What a treat! Not only is he extremely knowledgeable and patient with his explanations about the different...

This establishment has some of the worst customer service I will ever experience. I went into the store in need of a new phone as my previous phone has been glitching. I did not expect an exchange...

They need more employees. Waited for a very long time to be seen. A little more structure is needed

They were very helpful w a broken phone n made suggestions as best way to fix it. Plus, we left one phone there and they safely saved it until we came back. Great service!

My partner and her 85 year old mother went to get a new Sprint phone which has merged with T-Mobile. Her mother had to go because they were told she had to be there to authorize it. After the...