Ron R.
9/23/2025
I have to say that it's tough to rate cell phone outlets because nothing ever goes perfectly and deal you're supposed to get doesn't seem to turn out that way at times. However, I've been with...
T-Mobile
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13500 Beach Blvd
Jacksonville, FL 32224
Visit T-Mobile Jacksonville at 13500 Beach Blvd, FL for the latest in 5G technology. Get exclusive iPhone deals, and discover our wide selection from Samsung and Google. With America's leading network, you'll enjoy the fastest and most reliable 5G coverage. Our store is filled with Mobile Experts dedicated to superior sales assistance and service. Elevate your communication with the best devices and accessories. Call us today at (904) 821-7980.
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Reviews
3.013 reviewsjossira m.
10/29/2025
Worst customer service. Employee Michael lied to us saying we would receive the new iPhone in 2 days when he knew it had been back ordered. It's been almost 2 weeks and still have not received it....
Michelle D.
8/26/2022
I went to T-Mobile to switch my carrier from Verizon and to purchase a new cell phone. I went at 2:30 on a Thursday and the store was busy. I waited about 10 minutes before an associate became...
Brent J.
12/3/2024
Fantastic customer service from Karrie on 12-3. She went above and beyond helping switch and reconfigure multiple iPhones. it took a significant amount of her time and she was very patient and kind.
Valerie C.
7/31/2022
Surprisingly great customer service today! Because of such low reviews, I was expecting the worse but it was a great experience. What knocked off a star was really the wait.... There were a lot...
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