Shawn W.
8/14/2013
Ernesto and his team are the best. I had a wonderful customer service experience dealing with this business. They went ABOVE AND BEYOND my expectations.
SWISStime Care
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5775 Blue Lagoon Dr Ste 340
Miami, FL 33126
SWISStime Care, Inc. is a reputable watch repair company based in Miami, FL. Established in 1997 by Ernesto Rolo Sr. and Ernesto Rolo Jr., this family-owned business began in a humble garage before expanding its services to cater to prestigious jewelry stores in the Miami area.
Specializing in luxury watch repairs and maintenance, SWISStime Care offers a wide range of services, from general repairs and vintage parts sourcing to scheduled maintenance, battery replacement, and water resistance upkeep. Their expertise extends to complete classic watch restoration and refurbishment, ensuring meticulous care for treasured timepieces.
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Reviews
3.515 reviews
Judy C.
10/24/2025
I see that we are not the only ones with the same experience. Poor customer service, as they were uncommunicative. My husband had his watch there about a month. There was no communication as to...
Timothy H.
4/24/2023
Not helpful, unresponsive. They claimed to represent a German watch maker, but said they could not provide basic information. If you can find what you're looking for elsewhere, go there.
Arshia P.
10/1/2018
Poor watch servicing and difficult to work with. Will not return. NOT how a company should be run. I came with my automatic Seiko watch a month ago because it was losing time. They said a screw...
E S.
5/6/2021
This place is wonderful. They repaired my watch perfectly and everyone was very nice. I highly recommend.
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