
I tried calling them with a billing question because I was charged for bill by plate toll usage even though I have a Sunpass. The wait was unbelievingly long (3 hours), but the automated service...
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SunPass Operations / Faneuil is a company based in Boca Raton, FL, specializing in providing operational support services.
With a focus on efficiency and customer service, the company offers solutions to streamline processes and enhance overall operations for its clients.
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I tried calling them with a billing question because I was charged for bill by plate toll usage even though I have a Sunpass. The wait was unbelievingly long (3 hours), but the automated service...
have never been more disappointed in a company than I am with SunPass. While this is not directed at the individual representatives I've spoken with, it is directed at the way this company...
I purchased a sun pass from A convenience store once on a toll . I added vehicle info & prepaid before continuing on the toll. Money was never taken from the account. I spoke to 4 different...
Worse customer service iv ever experienced. Fraudster and scam artist work here who leech off tax payers. They will strong arm you and lie even when you have documentation! Disgusted in the...
SunPass customer service is a mess--glitchy system, crashing website, and unhelpful reps. They delay reimbursements, make you do the legwork, and give rude, robotic responses. What should be...
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