Step One Kia Fort Walton Beach

First off, 10 out of 5 stars. David Urrutia, our salesman, listened to what we wanted/needed and simply made it happen. We went in with a budget of 20k, knowing we would walk out with something...

Step One Automotive messed me over. The entire experience from start to finish was a nightmare. We were struggling to drive my car away from the dealership upon getting it back. Originally, my...

Service department kept me informed and delivered on promises. Were thorough in researching and resolving problems.

Horrible service and unprofessional. Would not negotiate on price so they didn't make the sale. Then proceeds to send nonstop emails and calls, even when asking them to stop. Contacted the...

My new 2024 Sorento had an engine overheating warning while on vacation in Destin this May 2025. This dealership service said all they could do was give me an appointment for several weeks out....