Shoe Dept. Encore

The staff was extremely helpful, especially Sky. She navigated a difficult return/exchange AND explained to me why I am a 9.5 and not a 10. Wonderful!

Very poor customer service. Older White female is unfamiliar with the store layout and has poor people skills. Argued with my wife about shoes that don't match. I asked about flip flops and was...

The salesman was very helpful and courteous. I came into the mall on my CLEAN 3 Wheeled bike with a Service Dog. We parked at the entrance to the store and was helped immediately. I required...

This place is terrible, obviously no one cares here. Shows are thrown all over the place, multiple boxes had one shoe with the other no where to be found or they were just empty. Decided to go...

The store was an absolute wreck. There were boxes all over the place and finding shoes in the same size was a joke. I went in there looking for 3 pairs of shoes for a wedding. They little to no...