Servtrack
DBK Concepts Inc. offers a robust customer service platform known as ServTrack, designed to enhance the management of open and past orders for its clients. Through this system, users can easily access comprehensive repair histories, delivery information, and the status of units currently in service, all secured by a password-protected interface.
ServTrack empowers customers with the ability to search by serial or customer number, download various reports in Excel format, and ensures confidentiality by restricting visibility to individual customer orders. This innovative platform exemplifies DBK's commitment to providing customizable solutions that cater to the unique needs of their clientele.
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