Sears Appliance Repair

The technician is excellent. but the service from the warranty is very poor. It took us 8 weeks and 3 cancellations by Sears to get our refrigerator fixed. While we are very pleased with the...

Jon was on time, very polite and professional. He definitely did everything he could to resolve the issue. He was also friendly. Hard to find great customer service theses days , so it was...

To start with he was more than an hour late for the appointment. While he fixed the current problem, he did not fix the root cause of the problem. He said he was not allowed to, which make no...

I'm very dissatisfied with the customer service side. I had an appointment for 8/11 and was given 8:00-5:00 time for the appointment which is my entire day. At 4:00 p.m. I was sent a reset...

Randy is worthless as a technician and lies about what happens. He came out the other day and did not hook anything up. He said the work order was only for 1 unit and not two and he couldn't do...