Quest Diagnostics

I ended up here because the other location was booked solid. I walked right in. I was seen immediately. The lab tech asked me how my morning went. Verified the doctor and the patient info stuff....

Their IT and patient services are bogus. Nothing works the way it should. It tells me my name is not my name. The call says press one to get a call back and NOTHING happens.

This is one of the better locations I've been too. Super quick process and clean facility. Today was the first time I've been back in about 2-3 years, they've renovated and updated the check in...

Walked in at 9:30am, checked in and knew we'd be waiting awhile. After 2 hours I asked about walk ins and are you taking walk ins.. answer Yes. Sat back down for another hour, talked again to...

Inexcusable service and lack of communication. Scheduled an appointment two weeks out for an earlier time to avoid missing too much work. Received several email confirmations. Arrived to the...